You can use this credit to make a new purchase, and it ships right away. What is an instant Credit and how do I use it?Īfter you move through the steps on our Returns Center, you’ll receive a temporary credit equal to the value of the returns you’re sending back. How long does it take to ship an exchange? Exchanges ship instantly! We ship your exchange as soon as you request it - even before you send back your original item. Your preferred item will ship to you right away! Sorry about that! After starting your return, select ‘received wrong item’ under ‘reason for return’, and proceed through the exchange. What should I do if I receive the wrong product? Once you start your return, you’ll receive step-by-step instructions and a return shipping label which we’ll also be sent to your email for easy access. Is an order slip required? Nope! We have all the information we need, so long as your returned product still has its original tags intact and you use the shipping label we provide to you. We just ask that it’s shipped in a container that protects the merchandise so as to avoid damage in transit :) Ship your return back in your preferred packaging.
Yes! For exchanges, simply follow the same steps outlined above and choose your preferred item after selecting the item you’ll be sending back.ĭo I need to return the product in its original packaging? Not at all. Next, you’ll receive step-by-step instructions and a shipping label, also sent to your email.
#Matchbook print code#
You’ll need the email address associated with your purchase, or order number and shipping zip code - your choice. Visit our Return Center to start your return. If your item is damaged and your purchase date falls outside our standard return window, then please contact much do returns cost?Įxchanges are free! For most returns, just cover the cost of the return label! Items marked ‘final sale’ are indeed, final, and cannot be returned or exchanged. You can make a return within 21 days of purchase. We are happy to process a return or exchange for you! $15 for all orders (additional $5 fee for Alaska + Hawaii)
0 kommentar(er)
